Customer Testimonials

97% of our customers recommend Permaframe to family and friends...

Every month Permaframe receive letters of satisfaction. In fact people who choose us are often so pleased with their purchase and the unbeatable value for money, they do not hesitate to recommend us to family and friends. Have a look through a small selection of reviews we have received recently.

I have found the results, both acoustic and thermal, excellent and the appearance of the unit pleasing. Thank You

4.4 out of 5

Windows & Doors Frome
J.C Thornycroft – 20th Dec 2017

I cannot find any fault. The service was 100% Plus and all were pleasant, courteous and a pleasure to meet. What more can I say. Elizabeth.

5 out of 5

Windows & Doors Frome
Mrs Elizabeth George – 18th Dec 2017

Replacement conservatory with a new design of roof. Everyone involved were helpful at every stage of the project. We are extremely pleased with the finished result.

4.2 out of 5

Conservatory / Orangery Frome
Mr Keith Ward – 9th Dec 2017
4.1 out of 5

Windows & Doors Bradford On Avon
G Bostock – 7th Dec 2017

I have recently had windows replaced by permaframe ,everything was fantastic from my first phone call right the way through to completion of my project, Every member of staff I dealt with was very professional I will definitely use permaframe again in the future

4.5 out of 5

Windows & Doors Warminster
Helen Harvey – 8th Nov 2017

Perfect, Thank you

5 out of 5

Windows & Doors Nunney
Helen Arcoceo – 7th Nov 2017

Good quality. well organised and on time. Reliable service.

5 out of 5

Windows & Doors Stepton Mallett
Mr A Lydon – 2nd Nov 2017
5 out of 5

Windows & Doors Westbury
Delicate Dentistry – 2nd Nov 2017

Great service/ professional attitude

4.8 out of 5

Bristol
Mr and Mrs P. Fellows – 2nd Nov 2017

I am delighted with the windows and the way in which the work was carried out.

5 out of 5

Windows & Doors Warminster
Mrs Margaret Rose Richards – 2nd Nov 2017
5 out of 5

Windows & Doors Frome
Michael John Jupp – 20th Oct 2017

Overall delighted with our windows and conservatory. Fitted didn't go as smoothly as it should have done but we got there in the end. Firm quick to sort problems. Other trades used by Permaframe were excellent - As were their own employees.

4.65 out of 5

Yeovil
Mr, Mrs A.E. Lewis – 20th Oct 2017

This is our second installation from Permaframe and in both instances the quality of the product and professionalism of the installation team was excellent.

3.45 out of 5

Windows & Doors South Petherton
Lynne McKendry – 16th Oct 2017

Excellent. Really pleased with outcome and fitters.

4.65 out of 5

Windows & Doors Westbury
Sarah Mead – 16th Oct 2017

First class product. Some confusion over locks/keys but very willing to solve.

4.5 out of 5

Windows & Doors Frome
Mr Roger Holmes – 16th Oct 2017
5 out of 5

Windows & Doors Frome
Mr David Coles – 16th Oct 2017
5 out of 5

Windows & Doors Shepton Mallet
Mrs Paula Clarke – 16th Oct 2017

Well done to everyone who I have dealt with from Frome Permaframe. Everyone was polite and helpful and they enjoyed their coffee and biscuits.

5 out of 5

Windows & Doors Frome
Mrs Gloria Wingrove – 11th Oct 2017

I think I have already submitted this review so will reiterate how pleased my husband and I have been with the final result. Recommended your company to my daughter, Mrs Murray, in Bristol who is in the process of having you fit doors and windows at her property.

4.75 out of 5

Windows & Doors Frome
Mrs Jackie Barley – 10th Oct 2017

Very pleased with new front and back doors. Bob (?) our workman had to unexpectedly do the work on his own and worked solidly from 9:00 - 5:30 and my husband and I are very pleased with the result. He arrived on time and cleaned up everything before he left. The doors fit well and work well and I do not anticipate any problems. I have recommended Permaframe to my daughter in Bristol and someone from the company is visiting her next week to give a quote on replacement bay window and back door. Would definitely recommend Permaframe to anyone.

4.5 out of 5

Windows & Doors Rode Frome
Mrs J Barley – 27th Sep 2017

Repeat business following very satisfactory fitting of all doors and windows 2 years ago.

5 out of 5

Windows & Doors Frome
Mr and Mrs Martin Needs – 25th Sep 2017

Brilliant

5 out of 5

Throwbridge
Alan Reeve – 25th Sep 2017

Ian Holloway sales manager was excellent

4.3 out of 5

Windows & Doors Mells
adam snook – 20th Sep 2017
4.1 out of 5

Windows & Doors Bath
Alan Gwynn – 14th Sep 2017
4.75 out of 5

Conservatory / Orangery Shepton Mallet
Christine Wickins – 7th Sep 2017

Excellent all round.

5 out of 5

Windows & Doors Shepton Montague
Elizabeth Gasson – 6th Sep 2017
4.35 out of 5

Midsomer Norton
Mr Martin Dymond – 5th Sep 2017

To construct a conservatory. I cant thank Permaframe enough. Job well done. Started and finished on time, the finish was immaculate and they left the site completely clean. Their price was very reasonable and their salesmen were very accommodating.

3.75 out of 5

Conservatory / Orangery Radstock
Jack Wong – 4th Sep 2017
4.5 out of 5

Windows & Doors Bath
Helen Davies – 3rd Sep 2017

Very efficiently constructed and I'm very pleased with the result.

4.95 out of 5

Conservatory / Orangery Frome
Gillian P B Durbin – 24th Aug 2017

Very good.

4.8 out of 5

Windows & Doors Rode
Mrs J Smith – 14th Aug 2017

We cannot recommend Permaframe enough, from initial contact in the showroom. They were able to interpret our needs to the letter, came up with suggestions we'd not thought of and were an absolute pleasure to deal with. The builders, (DMS) fitters (Rob and Ben) and plasterer (sorry can't remember his name) were all totally professional, easy to talk too and appreciative of teas, coffees and biscuits. Everything was cleaned up and washed down at the end of the day. Totally delighted with our light and airy extension, with guardian roof, which replaced a glass conservatory. Billing was easy too, just a quick bank transfer, job done!

4.65 out of 5

Frome
David Wilson – 11th Aug 2017

Good.

4.9 out of 5

Windows & Doors Bath
R Haslart – 8th Aug 2017

The attention to detail and my wishes by surveyor excellent, plus follow up. The workmen were good reps for the company.

4.8 out of 5

Windows & Doors Frome
Julia Burcombe – 8th Aug 2017

Nice people to deal with, every thing went as planned. Small adjustments were promptly made even though it meant a long drive for the fitters.Good products at competitive prices. Overall we are very pleased we chise them.

4.3 out of 5

Windows & Doors Churchstanton, Taunton
DAVID MUNDEN – 8th Aug 2017

Excellent service and products. Faultless.

4.85 out of 5

Windows & Doors Coxley
Russell Banks – 11th Jul 2017

Fantastic workmanship and we are thrilled with it. Good job from start to finish.

4.8 out of 5

Conservatory / Orangery Templecombe
Mrs Sally Haines – 28th Jun 2017

Very good service good product. :)

4.7 out of 5

Windows & Doors Frome
Duncan Steward – 20th Jun 2017

Excellent!

5 out of 5

Windows & Doors Bath
Karen Neuman – 19th Jun 2017

It was all so very easy from beginning to end. There was no hard sell and the quote was very detailed and clear. There was a problem in that two of our windows are so small that our chosen design wasn't appropriate. Permaframe found another manufacturer using the same materials who would make the windows as we required. We were really impressed that so much trouble was taken and we were kept informed all the time. The installers were very pleasant men who worked solidly and didn't waste a minute. Unfortunately it rained the whole time they were here and I did feel sorry for them but they didn't seem to mind. Everyone we've seen or spoken to at Permaframe has been pleasant and professional.

4.75 out of 5

Windows & Doors Butleigh
N R Heath – 19th May 2017

All the staff were punctual, hard working and polite. Extremely pleased with all the replacement windows and doors. After sales service also excellent.

4.45 out of 5

Windows & Doors Bradford On Avon
Julie Godfray – 17th Oct 2016
4.75 out of 5

Windows & Doors Frome
Mr M Gregory – 16th Jun 2016
4.8 out of 5

Windows & Doors Bath
Fiona Cooper – 14th Jun 2016

Excellent service throughout the whole process

5 out of 5

Windows & Doors Shepton Mallet
Martin Harrington – 13th Jun 2016
4.85 out of 5

Windows & Doors Frome
Robert Hamilton – 13th Jun 2016
4.95 out of 5

Windows & Doors Frome
Mr Roderick Ingleby-Macenzie – 9th Jun 2016

All good

5 out of 5

Windows & Doors Frome
John Scott – 9th Jun 2016
4.85 out of 5

Solid Roof Replacement Mells
Cynthia Oxford – 5th Jun 2016
4 out of 5

Conservatory / Orangery Warminster
B Morgan – 3rd Jun 2016

All staff were very polite and helpful. The fitters were excellent. Very professional and have done an immaculate job. Thanks very much permaframe.

4.45 out of 5

Windows & Doors Yeovil
Ashley Lipinski – 26th May 2016

I had reservations after the first days work so rang the company, their customer service was excellent and put my mind at rest. Everything is fine and any queries have been handled promptly and efficiently.

4.45 out of 5

Conservatory / Orangery Bath
John Phillips – 22nd May 2016
4.9 out of 5

Windows & Doors Bath
Geoff William Randall – 13th May 2016

Excellent Service.

4.95 out of 5

Windows & Doors Radstock
Mrs Yvonne Dix – 11th May 2016
4.3 out of 5

Solid Roof Replacement Mells
Anthony Oxford – 9th May 2016

Very pleased with whole experience all very nice people who did an excellent job. Friends and family have commented on the excellent quality.

4.4 out of 5

Conservatory / Orangery Frome
Susan Ascott – 21st Apr 2016

Very Pleased. Few hiccups but sorted.

4 out of 5

Conservatory / Orangery Warminster
Mrs Susan Thirlwell – 12th Apr 2016

We have been using Permaframe for nearly 10 years and would recommend them without hesitation.

5 out of 5

Windows & Doors Saltford
Samantha Smalley – 8th Apr 2016

Beautiful extremely pleased.

4.85 out of 5

Conservatory / Orangery Shepton Mallet
Sheila Jane Vicary – 30th Mar 2016
4.95 out of 5

Conservatory / Orangery Frome
Mr Anthony Eccles – 30th Mar 2016

Job was well done. We did have a problem with one window- quickly resolved but required the fitter to return. Problem could have been prevented if they surveyor & fitter had communicated better.

4.3 out of 5

Windows & Doors Frome
Mr and Mrs A.R. Denison – 23rd Mar 2016

Despite a problem with a sub contractor the remedial works were undertaken with no quibbling Excellent service

4.85 out of 5

Conservatory / Orangery Warminster
Mel Waller – 18th Mar 2016
4 out of 5

Solid Roof Replacement Frome
Michael Joyce – 14th Mar 2016

Workman were very sympathetic to brickwork my late husband had built e.g. arcway, worked round it.

4.95 out of 5

Radstock
Mrs V.A.Price – 14th Mar 2016

A great job ! Love it !

4.8 out of 5

Conservatory / Orangery Frome
Sara Collins – 11th Mar 2016

Delighted with glass roof and new view it gives. Not so happy with join in one long exterior sill and different colour brown of end caps and joint covers.

4.85 out of 5

Conservatory / Orangery Yeovil Marsh
Roman and Judy Muryn – 11th Mar 2016

Very friendly professional service, Permaframe made every effort to interpret and realise our wishes.

5 out of 5

Conservatory / Orangery Upton Scudamore
Ken Welch – 11th Mar 2016
4.95 out of 5

Conservatory / Orangery Sandford
Paul Venn – 11th Mar 2016
4.7 out of 5

Windows & Doors Frome
Chris Penny – 11th Mar 2016
4.15 out of 5

Trowbridge
Roy Mockridge – 8th Mar 2016

Top Job all round, well pleased.

5 out of 5

Windows & Doors Bristol
Neil Ford – 7th Mar 2016
4.85 out of 5

Windows & Doors Radstock
Christopher Edward Matthews – 7th Mar 2016

Excellent fitters and excellent after service. have used Permaframe before and would use again.

4.7 out of 5

Windows & Doors Warminster
Bob Russell – 4th Mar 2016
4.2 out of 5

Windows & Doors Frome
Mrs Deborah Stevens – 4th Mar 2016

Very Satisfied by end result.

4.95 out of 5

Conservatory / Orangery High Littleton
Mrs Janet Hawtin – 2nd Mar 2016

Excellent service throughout.

4.95 out of 5

Windows & Doors Shepton Mallet
John Robinson – 29th Feb 2016
4.55 out of 5

Conservatory / Orangery Bristol
Paul Newell – 26th Feb 2016

Excelent

4.95 out of 5

Windows & Doors Stepton Mallet
Mr and Mrs Allen – 19th Feb 2016

Great service from start to finish.

4.9 out of 5

Conservatory / Orangery Mere
Tony Barrett – 17th Feb 2016

We are very pleased with your product and workmanship.

4.4 out of 5

Windows & Doors Bath
Mrs Rita Whitaker – 12th Feb 2016

Very satisfied

5 out of 5

Windows & Doors Frome
David Starr – 10th Feb 2016
4.5 out of 5

Windows & Doors Taunton
chris bean – 5th Feb 2016

We had the roof of our conservatory updated to a solid roof - our conservatory was quite a large 'P' shape, they also put a stud wall inside to split into two rooms and exchanged the windows on one side to a solid wall, so we have a study one side and a smaller conservatory the other. They also replaced a French door between our lounge and conservatory and installed new windows in two bedrooms. We had an excellent experience from our initial contact until the final tradesman finished. Everyone was very helpful, polite and they always cleared up at the end of each day. We are extremely pleased with our new rooms and it was a good decision to go ahead with this. Worth the expense and a few weeks of upheaval. I definitely recommend this work to friends and family and would use Permaframe again the future. Thank you

5 out of 5

Solid Roof Replacement Yeovil
Phil Lincoln – 4th Feb 2016

Pleased with final result.

4.25 out of 5

Windows & Doors Bristol
Rachel Fearnley – 2nd Feb 2016

Professional Tidy and Neat Good Quality and Pricing

5 out of 5

Windows & Doors Wells
Denise Denis – 27th Jan 2016

Excellent Service. Punctual reliable and very tidy.

4.65 out of 5

Windows & Doors Frome
Mrs Sonia Knight – 27th Jan 2016

Solid Roof is excellent & finish. Fenestration V.Good.

4.55 out of 5

Bradford On Avon
Mrs Susan Wright – 27th Jan 2016
5 out of 5

Windows & Doors Wells
Brian Gay – 27th Jan 2016

There was confusion over the total of opening windows required but this was resolved very well.

4.8 out of 5

Conservatory / Orangery Street
Angela Stephens – 27th Jan 2016

Excellent service, as ever. We have used this company for nearly 20 years.

5 out of 5

Windows & Doors Frome
Phil Jefferson – 26th Jan 2016

Sub contractors failed to arrive on booked date but didn't telephone to let me know that they wouldn't be able to attend. I had to chase, they arrived next day. Apart from this the final project was as I had hoped.

4.15 out of 5

Bath
John Swatton – 24th Jan 2016

Good clean professional work.

4.9 out of 5

Windows & Doors Wells
Mr and Mrs Dennis Smith – 18th Jan 2016

The whole process went very smoothly. The fitters worked extremely hard and were friendly and courteous. The electrician was also very efficient and between them all they did an excellent job. We are extremely pleased with every aspect.

4.85 out of 5

Solid Roof Replacement Wells
Mrs S Sambles – 14th Jan 2016

Have had lots of comments on how nice the door looks.

5 out of 5

Windows & Doors Frome
Keith Wilkinson – 14th Jan 2016

Excellent Installation

4.8 out of 5

Windows & Doors Frome
Ann Hobbs – 14th Jan 2016

Very pleased all round. Always pleased to deal with this company.

4.95 out of 5

Conservatory / Orangery Wells
Paul Short – 14th Jan 2016
4.6 out of 5

Windows & Doors Somerset
Robert Hedditch – 11th Jan 2016

All staff behaved professionally, helpfully and in a friendly manner. A small problem with a patio door handle was quickly resolved.

3.85 out of 5

Windows & Doors Frome
Brian Millard – 8th Jan 2016

The two teams who came were excellent! Couldn't have been given a better service! THANK YOU!

4.6 out of 5

Frome
Rona Bunn – 11th Dec 2015

This was one of the smoothest most professional projects i have ever know from start to finish the team were helpful, courteous and knowledgeable. I thoroughly recommend the whole team. I am so thrilled with ny new bi-fold doors, thank you

5 out of 5

Windows & Doors Evercreech
Mrs Sue Warwick – 27th May 2014

We required two bathroom windows to replace the single wooden framed ones that we had - every step in purchasing and installation was outstanding. We are so happy with the result and we will be returning to purchase further windows in the future. Thank you so very much...

4.9 out of 5

Windows & Doors Warminster
Lisa Bainton – 17th Mar 2014
4.7 out of 5

Windows & Doors Midsomer Norton
Mf William D Whatley – 9th Jan 2014

Returning customer.

4.15 out of 5

Windows & Doors Bath
Ann Williams – 6th Jan 2014
4.8 out of 5

Windows & Doors Keynsham
Mrs D Osbourne – 6th Jan 2014

Very Satisfied.

5 out of 5

Windows & Doors Frome
Mr D Starr – 20th Dec 2013
3.85 out of 5

Windows & Doors Farmborough
J D Parker – 19th Dec 2013

Fantastic I love them!

4.65 out of 5

Windows & Doors Bradford On Avon
Lorraine Cope – 14th Nov 2013

A very fast/efficient service from a local company - good.

4.7 out of 5

Windows & Doors Frome
Gail Crawford – 24th Oct 2013
4.35 out of 5

Windows & Doors Frome
Benjamin David Johnson – 21st Oct 2013

Good job - clean and efficient.

4.7 out of 5

Windows & Doors Frome
R.J. Hancock – 10th Oct 2013
5 out of 5

Windows & Doors Frome
Mrs June Nailor – 10th Oct 2013
4.25 out of 5

Windows & Doors Trowbridge
Anthony Amodio – 7th Oct 2013

Good job.

4.55 out of 5

Windows & Doors Yeovil
Peter W Lewis – 30th Sep 2013

A very good service and product. I will definitely contact you again when we need further windows replaced.

4.55 out of 5

Windows & Doors Warminster
Lisa Bainton – 26th Sep 2013

Very good design and quality.

5 out of 5

Windows & Doors Frome
Mrs Mary Pritchard – 24th Sep 2013
4.8 out of 5

Windows & Doors Frome
Patricia Ann Box – 19th Sep 2013

Very good. The fitters arrived at the appointed time, moved fittings appropriately and left the area clean and tidy. Two very pleasant personnel.

5 out of 5

Windows & Doors Wells
Mr & Mrs Fletcher – 16th Sep 2013
5 out of 5

Windows & Doors Shepton Mallet
Mr M Ball – 16th Sep 2013
5 out of 5

Windows & Doors Frome
Janice Sledge – 8th Sep 2013
4.5 out of 5

Windows & Doors Frome
Mr D.M. Hunt – 2nd Sep 2013
4.4 out of 5

Windows & Doors Radstock
Marion White – 30th Aug 2013

We have always used Permaframe for many years now, and each move we have had Permaframe to carry out the replacements. Service and after care, completely satisfied.

4.95 out of 5

Windows & Doors Street
Linda Willmott – 16th Aug 2013
4.85 out of 5

Conservatory / Orangery Radstock
Mr P Hinge – 16th Aug 2013

Triple glazed. Very happy with all aspects. Had a couple of snagging problems but all fixed quickly.

4.85 out of 5

Windows & Doors Frome
John R Burns – 23rd Jul 2013
4 out of 5

Windows & Doors Wells
Leslie Frank Wills – 15th May 2013

We have dealt with Permaframe for over 20 years and have always found they do a fantastic job for a great price. The staff are straight forward and easy to deal with. We would definitely use them again.

4.4 out of 5

Conservatory / Orangery Frome
Paul Williams – 14th May 2013

We recommended Permaframe to our friends who have just had windows fitted.

4.5 out of 5

Windows & Doors Frome
Mr & Mrs Worsley – 13th May 2013

Work and workforce excellent. Pre-purchase information and visual examples first class. Post-installation - again first class.

5 out of 5

Windows & Doors Bruton
Derek Cooke – 13th May 2013

We were very happy with the entire process from start to finish

4.55 out of 5

Windows & Doors Bath
James Puryer – 12th May 2013

Very pleased.

4.9 out of 5

Windows & Doors Trowbridge
Doreen Slatford – 10th May 2013

Excellent products & service.

4.6 out of 5

Frome
Mr & Mrs R.T.F Williams – 10th May 2013

A good company plus staff from start to finish.

4.9 out of 5

Conservatory / Orangery Radstock
Mrs M Hinge – 9th May 2013
5 out of 5

Windows & Doors Shepton Mallet
Mr Tony Catley – 9th May 2013

The members of staff that I encountered were polite, friendly, punctual and efficient. Although there was a minor issue with design at one stage this was dealt with speedily, efficiently and to my complete satisfaction without any delay to the job which was completed within schedule anyway. I would be happy to recommend Permaframe to anyone.

4 out of 5

Windows & Doors Frome
Martyn McGinty – 5th May 2013
4.55 out of 5

Windows & Doors Frome
Mr Robin Acton – 19th Apr 2013

Good Job.

5 out of 5

Windows & Doors Trowbridge
Yvonne Gabb – 12th Apr 2013

Excellent products. Good installation fitters.

4.45 out of 5

Windows & Doors Frome
Mr Michael Darville – 11th Apr 2013

Great from start to finish. Very impressed with contractors and someone was always available to speak to if we needed. Would definitely recomment to anyone.

4.45 out of 5

Conservatory / Orangery Frome
Richard Honnor – 2nd Jan 2013
4 out of 5

Windows & Doors Radstock
Mrs Linda Wilkins – 10th Oct 2012

FROM BEGINNING TO END EVERYONE WAS VERY HELPFUL. COULD NOT BE FAULTED. THANK-YOU VERY MUCH ALL INVOLVED.

4.8 out of 5

Conservatory / Orangery Frome
TONY HILLIER – 8th Sep 2012

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