20 YEAR GUARANTEE
The Permaframe guarantee provides you with a comprehensive level of cover, protecting you and your products for years to come. If you think that there’s an issue, please reach out to a member of our Aftercare team who’ll be on hand to help out.
GOOD CLEAN FUN
Just like any other investment, taking good care of your products is vital to ensuring its longevity. Regularly cleaning and checking over your items ensures that they not only look their best, but that they’re operating perfectly too.
To help homeowners, we’ve created several documents that cover the care and maintenance of your products. Please see our ‘Helpful Guides’ section for more.
CONDENSATION
It’s a common misconception that when condensation appears, people think that there’s something wrong with their windows. In fact, the opposite is true!
Condensation forms when moisture in the air hits a colder surface, such as glass. As long as these little droplets appear on the external panes, then you can rest assured your windows are working as they should – keeping the cold air and moisture from passing through your frames.
Only if you notice condensation on the inner panes of your glazed units should you be concerned. If that’s the case, please get in touch.
Just a Call or Click Away
Should a lock become troublesome, or a door not operate as smoothly as it once did then our Aftercare department will be there to fix the issue. Just call us or send a request through for a service visit. It’s that simple.
