Permaframe’s 20 Year Guarantee is valid from the date of your project’s completion and provides you with comprehensive protection for years to come.

Setting the Standard

Once your installation has been signed off, we’ll provide you with your paperwork which includes a full summary of your cover. Lasting for 20 years, it’ll give you complete peace of mind.

We’re able to offer our guarantee on a wide range of replacement windows, doors, conservatories, and orangeries because we use only the best materials, backed up by the work of our outstanding installation teams.

Our Guarantee

What’s excluded

There are a few restrictions to your cover.

Accidental and environmental damage is not covered and it’s the same for any issues caused due to neglect. Similarly, your warranty will be invalidated if a third-party individual or company conducts any modifications or unauthorised repairs.

Please speak with a Permaframe representative for full details.

Installation Focus - Fitting


For further details on our guarantee, including a full list of exclusions and exceptions, please get in touch with a member of the Permaframe team and they’ll be happy to answer any questions you may have.


We’re a fair and honest company, who will always value our promises made to customers. Permaframe puts you first.


Permaframe customer advisors will be honest, diligent and at all times fair in their dealings with you. We don’t artificially inflate our prices in order to offer dramatic but bogus discounts. We simply offer good deals and honest value for money. At the point of sale we’ll be thorough in all details concerning the contract. What we put down on the contract is exactly what we’ll do.


When you choose Permaframe, you get first-rate customer service, exceptional products and unmatched affordability. Our extensive range of products uses the most advanced materials on the market - ensuring the perfect consistency of quality, colour, and finish throughout every product range.


Permaframe's comprehensive 20 Year Guarantee offers you complete value for money. We’re able to offer our guarantee on a wide range of replacement windows, doors, conservatories and orangeries because we use only the best materials and components which have been selected for their inherent durability, and which are proven to withstand the test of time.


Product quality, customer service and unbeatable value for money are at the heart of our success. We use the latest computer controlled equipment to manufacture products that meet the industry’s ultimate quality assurance standards. You can be absolutely confident that the builders and installers who arrive at your home are totally qualified and craft trained in the work they are to undertake and have completed many installations throughout Somerset.


We invite you to join us at our showroom in Frome, to browse our many products in person and speak with our team of advisors and designers about your next home improvement project.



If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01373 794000

Our friendly team will be pleased to help with any questions you may have.