Customer Testimonials

Splendid. many thanks x

We were very pleased with everything, the product, French Doors, and all the staff that we came into contact with.

I could not fault the service I was given from when I ordered the door until the door was fitted and the fitters were friendly and clean.

I felt fully consulted throughout the whole process. Your approach was pro-active without being pushy. I also like the products.

We would recommend without hesitation

Over the past 20 years we have had Permaframe four times giving us excellent service.

Fantastic job by Permaframe!

High price but better outcome / product

Service was excellent. Fitters were on time, clean, tidy and friendly and approachable. I’m very, very pleased with my new windows and doors.

The doors and window are fantastic and really finish off our project. It was a big expense but very happy we went ahead with it.

Good quality door. Excellent after sales service.

Could not wish for better workmanship. Met all myself + husbands requirements.

Excellent fast and tidy installation.

An excellent product from a very professional company. Good work team Permaframe!!

Very pleased with windows, Price was good.

The new windows replaced ones fitted many years ago by Permaframe and matched the original ones. The whole house did not need to be done.

Extremely pleased with every aspect of the job - rep very knowledgeable, no pressure, workmanship excellent, workman very friendly, tidy and professional + trustworthy - highly recommended. 5*

A 1st class company to deal with. An excellent all round job at a very reasonable cost. The salesman on my initial visit was very helpful and soon processed my order. This was backed up by the installation manager who fixed the date and explained the whole process. The Fitters turned up bang on time and quickly set about their task. They have done a top job and went the extra mile regarding finish and leaving the house and garden tidy. I forgot to mention the window surveyor, without his experience the whole job might not have gone so well. Well done the Permaframe team! We will certainly recommend you. Regards Steve and Martina Hardwidge.

I couldn't fault the staff at Permaframe whatsover, they were polite and professional throughout the whole process. I highly recommend.

Very Good

The whole process from first contact to completion went seamlessly. Impressed with all I dealt with.

Very helpful, hardworking and skilful. Everyone we met was courteous and friendly. Very pleasedwith the end result. Thankyou all.

Excellent service overall, thank you.

Permaframe offered the best customer service and showroom of all the companies we had quote for us and that is ultimately why we went with them. We have not been disappointed throughout the process and will recommend them to others in future. We also plan to use them again when we eventually finish the project. Both the advisors and fitters were knowledgeable, informative and friendly and we couldn't be happier with the end result.

Pleased with the installation. There were a couple of snags; but there were quickly corrected by Permaframe. Pleased with purchase.

Excellent service. Helpful advice and quick response. Would fully recommend them. Hopefully after care will match up.

Excellent works and product

Very happy with the price, service, fitting and quality of the windows and doors installed. The installers were punctual, tidy and I have on complaints about their workmanship.

Everyone we have dealt with at Permaframe have been excellent and the fitters did what could have been a potentially difficult job really well

Permaframe was the most professional firm in comparison to others. Although there was a minor glitch with one of the Windows, the problem was sorted very quickly and efficiently. I would recommend Permaframe to others and will definitely contact them when we need other work doing.

I have never had double glazing installed before and was dreading the experience. What a surprise! Permaframe did a very good job from office telephone anwerer, to saleman, to installers. A totally positive experience and all a credit to their company. The result was windows I like and thought were reasonably priced. I just wish I had it done years ago!

Really happy with the whole process from start to finish. Thank you

Excellent service. Polite Fitters. Job well done. Thanks

Every thing done as required by us with no problems .the fitters carried out there work to a first class finish and they left every thing clean and tidy We will return to Permaframe if and when we require any thing in the future Thank you Mike & Diane Goodenough

Very pleased with the whole job that was done, including dealing with Permaframe.

My wife is disabled and spends a lot of time in bed so we had a half length draughty window replaced by a full length window to improve her outlook. This included cutting through brick work. The job was done very efficiently and we are happy with the result.

Looking good.

Our fourth installation by Permaframe and, as always, very pleased with product and installation from start to finish - excellent quality and service.

I have found the results, both acoustic and thermal, excellent and the appearance of the unit pleasing. Thank You

I cannot find any fault. The service was 100% Plus and all were pleasant, courteous and a pleasure to meet. What more can I say. Elizabeth.

I have recently had windows replaced by permaframe ,everything was fantastic from my first phone call right the way through to completion of my project, Every member of staff I dealt with was very professional I will definitely use permaframe again in the future

Perfect, Thank you

Good quality. well organised and on time. Reliable service.

I am delighted with the windows and the way in which the work was carried out.

This is our second installation from Permaframe and in both instances the quality of the product and professionalism of the installation team was excellent.

Excellent. Really pleased with outcome and fitters.

First class product. Some confusion over locks/keys but very willing to solve.

Well done to everyone who I have dealt with from Frome Permaframe. Everyone was polite and helpful and they enjoyed their coffee and biscuits.

I think I have already submitted this review so will reiterate how pleased my husband and I have been with the final result. Recommended your company to my daughter, Mrs Murray, in Bristol who is in the process of having you fit doors and windows at her property.

Very pleased with new front and back doors. Bob (?) our workman had to unexpectedly do the work on his own and worked solidly from 9:00 - 5:30 and my husband and I are very pleased with the result. He arrived on time and cleaned up everything before he left. The doors fit well and work well and I do not anticipate any problems. I have recommended Permaframe to my daughter in Bristol and someone from the company is visiting her next week to give a quote on replacement bay window and back door. Would definitely recommend Permaframe to anyone.

Repeat business following very satisfactory fitting of all doors and windows 2 years ago.

Ian Holloway sales manager was excellent

Excellent all round.

Very good.

Good.

The attention to detail and my wishes by surveyor excellent, plus follow up. The workmen were good reps for the company.

Nice people to deal with, every thing went as planned. Small adjustments were promptly made even though it meant a long drive for the fitters.Good products at competitive prices. Overall we are very pleased we chise them.

Excellent service and products. Faultless.

Very good service good product. :)

Excellent!

It was all so very easy from beginning to end. There was no hard sell and the quote was very detailed and clear. There was a problem in that two of our windows are so small that our chosen design wasn't appropriate. Permaframe found another manufacturer using the same materials who would make the windows as we required. We were really impressed that so much trouble was taken and we were kept informed all the time. The installers were very pleasant men who worked solidly and didn't waste a minute. Unfortunately it rained the whole time they were here and I did feel sorry for them but they didn't seem to mind. Everyone we've seen or spoken to at Permaframe has been pleasant and professional.

All the staff were punctual, hard working and polite. Extremely pleased with all the replacement windows and doors. After sales service also excellent.

Excellent service throughout the whole process

All good

All staff were very polite and helpful. The fitters were excellent. Very professional and have done an immaculate job. Thanks very much permaframe.

Excellent Service.

We have been using Permaframe for nearly 10 years and would recommend them without hesitation.

Job was well done. We did have a problem with one window- quickly resolved but required the fitter to return. Problem could have been prevented if they surveyor & fitter had communicated better.

Top Job all round, well pleased.

Excellent fitters and excellent after service. have used Permaframe before and would use again.

Excellent service throughout.

Excelent

We are very pleased with your product and workmanship.

Very satisfied

Pleased with final result.

Professional Tidy and Neat Good Quality and Pricing

Excellent Service. Punctual reliable and very tidy.

Excellent service, as ever. We have used this company for nearly 20 years.

Good clean professional work.

Have had lots of comments on how nice the door looks.

Excellent Installation

All staff behaved professionally, helpfully and in a friendly manner. A small problem with a patio door handle was quickly resolved.

This was one of the smoothest most professional projects i have ever know from start to finish the team were helpful, courteous and knowledgeable. I thoroughly recommend the whole team. I am so thrilled with ny new bi-fold doors, thank you

We required two bathroom windows to replace the single wooden framed ones that we had - every step in purchasing and installation was outstanding. We are so happy with the result and we will be returning to purchase further windows in the future. Thank you so very much...

Returning customer.

Very Satisfied.

Fantastic I love them!

A very fast/efficient service from a local company - good.

Good job - clean and efficient.

Good job.

A very good service and product. I will definitely contact you again when we need further windows replaced.

Very good design and quality.

Very good. The fitters arrived at the appointed time, moved fittings appropriately and left the area clean and tidy. Two very pleasant personnel.

We have always used Permaframe for many years now, and each move we have had Permaframe to carry out the replacements. Service and after care, completely satisfied.

Triple glazed. Very happy with all aspects. Had a couple of snagging problems but all fixed quickly.

We recommended Permaframe to our friends who have just had windows fitted.

Work and workforce excellent. Pre-purchase information and visual examples first class. Post-installation - again first class.

We were very happy with the entire process from start to finish

Very pleased.

The members of staff that I encountered were polite, friendly, punctual and efficient. Although there was a minor issue with design at one stage this was dealt with speedily, efficiently and to my complete satisfaction without any delay to the job which was completed within schedule anyway. I would be happy to recommend Permaframe to anyone.

Good Job.

Excellent products. Good installation fitters.