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Our Guarantee At Permaframe

Home improvements don’t come cheap and when they do it’s usually because they’re not of a sufficient enough quality.


Just imagine a brand new set of windows failing within just a few months or a newly fitted home extension failing to provide necessary thermal performance after you’ve spent your hard-earned cash.

No-one wants that to happen, least of all us, that’s why to give our customers peace of mind that they’re investing in lasting quality at Permaframe we provide a 10 year guarantee!

A 10 year pledge from Permaframe

The dictionary definition of a guarantee is – ‘a formal assurance (typically in writing) that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality’.

Our 10 year guarantee promises this, namely that should any product you buy from Permaframe fall short of the standard we pride ourselves on, you will be fully entitled to call us up and ask for the product to either be repaired or replaced.

We sincerely hope that you will never have to use the guarantee as every effort is made to ensure that our products will stay the course, however, we appreciate that very occasionally things can go wrong.

If that happens, we’re always on the end of the telephone waiting to resolve the issue!

Get a quick fix from our Window Doctor

We also have a Window Doctor available for appointments when windows, doors and conservatories are broken and need fixing.

The Doctor will come out to your home, examine the relevant product, prescribe a remedy and when given the green light, provide the antidote.

You can see the full list of specialities of the Window Doctor here.

When you buy your home improvements from Permaframe you won’t be left counting the cost further down the line. You’ll just be thankful that you chose such a trusted company.

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