Home Blog The Permaframe Promise To Customers

The Permaframe Promise To Customers

We feel massively honoured when a customer chooses Permaframe ahead of any other local home improvement specialist and appreciate how much trust they are investing in us.

It is our duty to repay that faith and do everything we can to make them feel as though their appointment of Permaframe was the right decision. That’s why at Permaframe we pledge honesty, no grey areas, professionalism, value for money and confidence – that is the promise we make to all our customers.


When you speak to a Permaframe customer advisor please be assured that they will be completely honest with you at all times. Any quote supplied to you by them reflects the exceptionally high standard of craftsmanship and installation that Permaframe has become renowned for over the last 25+ years.

No Grey Areas

We never keep anything from you or try to deceive our customers. You will be talked through the contract drawn up at the time of purchasing so that you have a thorough understanding of it and there will be no nasty surprises hidden within the paperwork. Permaframe will never hold anything back.


You will find Permaframe to be an extremely professional firm who will give you a fitting date between 3 to 6 weeks and keep to that date. An installation manager will be appointed to your project who will take responsibility for the surveying process and ensure that everything runs smoothly.

Value For Money

When you assess the outstanding quality of our products and experience the high level of customer service offered by Permaframe, we’re sure you will agree that we provide real value for money. We utilise up-to-the-minute equipment to manufacture our products and always abide by current industry standards.

We’d love you to pick Permaframe

If the Permaframe promise has persuaded you to make us your preferred conservatory, window and door, start by making an enquiry about the home improvement product that has most captured your attention.


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